Managed Services

Anzemah offering managed services to end users and organizations on a proactive basis. Managed services are responsible for hosting and then managing servers, specialized applications and network for clients. All this is remotely performed over the internet and helps clients cut costs besides enhancing their operations. Managed services provided by Anzemah are considered to be an alternative to the break-fix or on-demand outsourcing model where services are offered on-demand and the client is billed for these services.

Anzemah will be responsible for managing and maintaining enterprise networks so that these enterprises will be able to focus on improving their services without worrying about break-downs or interruptions. Using Managed Services is considered to be a strategic method ideal for enhancing daily enterprise-related operations. Today, almost all companies use computers, but a number of them find it difficult to handle computer or network-maintenance activities. Such enterprises can avail the services offered by an Anzemah.

MSPs have been in action since the 1990s. Originally, they were known as Application Service Providers (ASPs), which were only responsible for remote IT infrastructure management. Their services expanded over the years and thus comprised of remote firewall administration, security-as-a-service, and mobile device management.

 

Advantages of Using Anzemah Managed Services

  • 24/7/365 Network Monitoring: We frequently guarantee round-the-clock network protection by using sophisticated network monitoring tools.
  • Comprehensive Reporting: We are capable of offering a complete view of the enterprise infrastructure, which allows your executives to keep track of everything that happens in their company.
  • Improved Security: We greatly improve enterprise as they are equipped with efficient backup and disaster recovery plan.
  • Cost Effective: Unplanned repair services can be a huge cost burden on enterprises. By hiring Anzemah, enterprises succeed in controlling such costs by paying fixed monthly costs which cover all kinds of repairs and service costs on a contractual basis.

 

Types of Managed Services

  • Scheduled Maintenance: guarantees scheduled maintenance of the organization's networks on a quarterly or monthly basis according to the Service Level Agreement.
  • Centralized Management:  provide a single and powerful console capable of handling complex networks. They also provide patch management solution, service desk, remote monitoring and security solutions to multiple clients with centralized controls.
  • Remote Support: provide cloud-based solutions to handle remote computers. provide assistance that will help you through all steps of the transition process. Besides managing your services in an efficient manner, you can also spend extra time to supervise financial and operational services. We also aid in remotely trouble-shooting technical problems.
  • Proactive Support: integrate comprehensive and regular preventative maintenance systems in order to stay ahead of any issues related to servers ,desktop devices and networks. They are a powerful medium through which both the reliability and stability of the organization's IT assets are ensured.
  • Monitoring: Offers efficient, customized and real-time monitoring solutions for any network device, website, application, or server of an organization. It is capable of delivering 24x7x365 network monitoring to guarantee optimum uptime for your business.

 

How Managed Services Differ from the Break-Fix method

The break-fix method waits for systems, servers or other critical networking devices to fail or break and then seeks to fix them. Managed services, on the other hand, seek to prevent issues prior to them interrupt management, employees, and/or clients. Anzemah offering managed services prevent clients from falling behind in keeping up with things and also prevent them from facing an IT outage or a huge issue that could bring about a negative impact on their business. Managed services deal with patches, backups, and security.